Transportation is one of the service oriented sector provided by government as well as private players. Some of them are roadways, railways, waterways and airways. Airways is the fastest way of transport but very expensive. waterways and railways is not connected everywhere. So, the most reliable way of transportation is roadways. Public transportation is the most feasible among them and buses play a very vital role. when it comes to a shorter distance, the bus journey doesn't matter except for the crowd and traffic concerns. that will get over in approximate of 2 hours. The major concern arises with the long journey.
There are a lot of transports that are having a advanced booking sessions that would take the stipulated departure time, whereas when we consider certain cities to which frequent buses are available, it is a hectic thing that happens. The buses wait a long time for them to get filled. The passengers tolerance level is very low, they want to go their place as soon as possible, but their waiting time is too long. They are almost made to wait more than an hour. In season times the waiting time is less and the bus fares are high. Bus fares are their individual decisions, but when it comes to a waiting time, the passengers suffer a lot.
The next bad thing about them is the stopping in between.There might be a stopping where their known persons will be having shops. There would be some restrooms, which would be very unclean and people need to pay extra money for going there. At least if the maintenance is in good manner, the people can pay that amount but that happens in an undesired manner. They would get up in the improper timing and need to search for change for going into restroom. The hotels in which the bus stops is not affordable, the prices would be too high compared to quality, there is a dealing with the shop owners for the bus owners, they would never change the shop and gets a commission.
It gets worse if the bus moves along the village side. In the village side, there might be a chance of people hanging in and around the buses. It would be really a dangerous sight as they might slip anytime and die. the major reason for this is there are not a lot of transports where there is a quite huge demand. But, they are not able to find those routes comfortable for driving. The transportation authorities might consider this fact and take necessary situations, so that further damage does not happen.
Another worse thing is seating arrangement, in certain cases there might be a possibility of a girl sitting near a guy. The conductor would be thinking to separate them, stating the reason of girl's safety. Even the girl might be comfortable in sitting with that guy, but it would be the conductor who would be feeling more uncomfortable. The main sufferer would be the lovers, in certain cases they might be stated the reason as another girl's safety this girl needs to sit with her. There are a lot more to be discussed in this topic. But, these are the few things that might be changed considering providing better customer satisfaction to the service they provide.
There are a lot of transports that are having a advanced booking sessions that would take the stipulated departure time, whereas when we consider certain cities to which frequent buses are available, it is a hectic thing that happens. The buses wait a long time for them to get filled. The passengers tolerance level is very low, they want to go their place as soon as possible, but their waiting time is too long. They are almost made to wait more than an hour. In season times the waiting time is less and the bus fares are high. Bus fares are their individual decisions, but when it comes to a waiting time, the passengers suffer a lot.
The next bad thing about them is the stopping in between.There might be a stopping where their known persons will be having shops. There would be some restrooms, which would be very unclean and people need to pay extra money for going there. At least if the maintenance is in good manner, the people can pay that amount but that happens in an undesired manner. They would get up in the improper timing and need to search for change for going into restroom. The hotels in which the bus stops is not affordable, the prices would be too high compared to quality, there is a dealing with the shop owners for the bus owners, they would never change the shop and gets a commission.
It gets worse if the bus moves along the village side. In the village side, there might be a chance of people hanging in and around the buses. It would be really a dangerous sight as they might slip anytime and die. the major reason for this is there are not a lot of transports where there is a quite huge demand. But, they are not able to find those routes comfortable for driving. The transportation authorities might consider this fact and take necessary situations, so that further damage does not happen.
Another worse thing is seating arrangement, in certain cases there might be a possibility of a girl sitting near a guy. The conductor would be thinking to separate them, stating the reason of girl's safety. Even the girl might be comfortable in sitting with that guy, but it would be the conductor who would be feeling more uncomfortable. The main sufferer would be the lovers, in certain cases they might be stated the reason as another girl's safety this girl needs to sit with her. There are a lot more to be discussed in this topic. But, these are the few things that might be changed considering providing better customer satisfaction to the service they provide.
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